Returns & Refund Policy

We provide a fair and simple return process to keep your shopping experience worry-free.

Return Window

You can request a return within 7 days from the date of delivery for eligible products.

Eligibility Conditions

Item must be unused and in original packaging.
Product seal should be intact for health and hygiene categories.
Return request must include order ID and reason for return.
Damaged or wrong item cases should be reported with unboxing images, if available.

Non-Returnable Cases

Opened, used, or tampered consumable products are generally not eligible for return unless there is a quality issue or shipment mismatch.

Refund Timeline

Once a return is received and approved, refunds are initiated to the original payment source, usually within 5-7 business days based on banking channels.